1. Information We Collect
We collect various types of information from you when you use our Site and Services:
1.1 Information You Provide Directly:
1.1.1 Contact Information: Name, email address, postal address, phone number.
1.1.2 Account Information: Username, password.
1.1.3 Payment Information: Credit card details, billing address (Note: We may use a third-party payment processor – see Section 3).
1.1.4 Order Information: Products purchased, purchase history, shipping information.
1.1.5 Communications: When you contact us (e.g., through email, chat, or phone), we may retain those communications.
1.1.6 Reviews and Feedback: Information you post in reviews, surveys, or feedback forms.
1.1.7 Marketing Preferences: Whether you wish to receive promotional emails or other marketing materials.
1.2 Information Collected Automatically:
1.2.1 Device Information: Includes IP address, browser type, operating system, and device identifiers.
1.2.2 Usage Information: Comprises pages visited, links clicked, time spent on the site, and referring URLs.
1.2.3 Cookies and Similar Technologies: We utilize cookies, web beacons, and analogous technologies to gather information about your browsing activities. Additional details on cookies can be found in Section 9 of this document and in our Cookie Policy.
1.3 Information from Other Sources:
1.3.1 Social Media Platforms: If you connect your account to a social media platform (e.g., Facebook, Instagram), we may receive certain profile information; and
1.3.2 Third-Party Service Providers: We may receive information from our service providers, such as Stripe Payments, which is a payment platform for YBME.
2. How We Use Your Information
We use your information for the following purposes:
2.1 Providing and Improving the Services:
2.1.1 Processing and fulfilling your orders;
2.1.2 Providing customer support;
2.1.3 Personalising your experience on the Site;
2.1.4 Improving the Site's functionality and content; and
2.1.5 Developing new products and services.
2.2 Communication:
2.2.1 Responding to your inquiries;
2.2.2 Sending order confirmations and shipping updates; and
2.2.3 Providing important notices about the Site or our policies.
2.3 Marketing:
2.3.1 Sending you promotional emails and newsletters (where permitted by law and with your consent, if required).
2.4 Security and Fraud Prevention:
2.4.1 Detecting and preventing fraudulent activities; and
2.4.2 Protecting the security and integrity of the Site.
2.5 Legal Compliance:
2.5.1 Complying with applicable laws and regulations; and
2.5.2 Responding to legal requests and court orders.
2.6 Analytics and Research:
2.6.1 Understanding our customer demographics and preferences;
2.6.2 Measuring the effectiveness of our advertising campaigns.
3. How We Share Your Information
We may share your information with the following parties:
3.1 Service Providers:
We share information with third-party service providers that perform services on our behalf, such as:
3.1.1 Payment processing (e.g., VISA, MASTERCARD, Apple Pay, Google Pay and Payment Links)
3.1.2 Shipping and delivery;
3.1.3 Marketing and advertising (e.g., ad networks, email marketing platforms), data analytics (Google Analytics); and
3.1.4 Customer support: support@yunitedbeauty.com.
3.2 Business Partners: We may share information with our business partners to offer joint products or services or to provide you with special offers.
3.3 Legal Authorities: We may disclose information to legal authorities if required by law or in response to a valid legal request.
3.4 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
3.5 Affiliates: We may share information with our affiliated companies.
4. International Data Transfers
As a business based in the UAE, your information may be transferred to and processed in countries outside of the UAE, including countries that may not have data protection laws equivalent to those in the UAE. We will take appropriate safeguards to ensure that your information is protected in accordance with this Privacy Policy and applicable laws, including the use of Standard Contractual Clauses or other approved transfer mechanisms.
5. Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
5.1 Using encryption to protect sensitive data (e.g., payment information) during transmission;
5.2 Implementing access controls to limit who can access your information; and
5.3 Regularly monitoring our systems for security vulnerabilities.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
6. Your Rights
You have certain rights regarding your personal information, subject to applicable law:
6.1 Right to Access: You can request a copy of the personal information we hold about you;
6.2 Right to Rectification: You can request that we correct any inaccurate or incomplete information we hold about you;
6.3 Right to Erasure (Right to be Forgotten): You can request that we delete your personal information, subject to certain exceptions;
6.4 Right to Restriction of Processing: You can request that we restrict the processing of your personal information in certain circumstances;
6.5 Right to Data Portability: You can request to receive your personal information in a structured, commonly used and machine-readable format and to transmit it to another controller;
6.6 Right to Object: You can object to the processing of your personal information for direct marketing purposes or on grounds relating to your situation;
6.7 Right to Withdraw Consent: If we are processing your information based on your consent, you can withdraw your consent at any time; and
6.8 Right to Lodge a Complaint: You have the right to lodge a complaint with a data protection authority if you believe that we have violated your privacy rights. In the UAE, this would generally be the Telecommunications and Digital Government Regulatory Authority (TDRA).
To exercise these rights, please contact us using the contact information provided below. We may require you to verify your identity before responding to your request.
7. Data Retention
We will keep your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes holding onto your information for as long as your account remains active, as needed to provide you with services, to comply with our legal obligations, resolve disputes, and enforce our agreements.
8. Children's Privacy
Our Site and Services are not intended for children under 18. We do not intentionally collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove the information.
8.1 Users must be 18 years or older to make purchases:
8.1.1 If a minor makes a purchase without parental consent, the parent/guardian has the right to cancel the order within a reasonable timeframe (specify timeframe); and,
8.1.2 The shop reserves the right to cancel orders made by minors.
9. Cookies and Similar Technologies
When you visit our website, so-called cookies are placed on your computer. These are small text files that Cookies are stored on your device. They usually contain a unique string of characters, known as the cookieID, which can be used to recognise your browser the next time you visit our website. Additionally, we use so-called tags, which are small code elements that help us measure user behaviour and the effectiveness of advertising activities. Depending on the type of cookies or tags, different data is collected and processed pseudonymously. We use both our own cookies and cookies from other providers (third-party cookies).
9.1 Purposes of data processing:
9.1.1 Technically necessary cookies enable the technical functionality of the website. Some features of our website cannot be offered without the use of cookies.
9.1.2 Functionality cookies are used to make our websites more user-friendly and to ensure certain functions, such as the cross-page shopping cart display, where you can see how many items are currently in your shopping cart, and the storage of your login data so you can access previously entered data and settings when you revisit the page.
9.1.3 Analytics cookies and tags help us generate aggregate statistics, such as the number of visits, which sections are viewed most frequently, and information about locations and the average time spent on the website. This allows us to improve the quality of our websites and their content.
9.1.4 Advertising cookies and retargeting technologies enable us to provide you with offers and information tailored specifically to you. This helps us make our websites more engaging and allows us to target you with personalised, interest-based advertising on other sites.
9.2. Additional information can be found in our Cookie Policy.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our Site with an updated "Last Updated" date above. Your continued use of the Site and Services after these updates indicates your acceptance of the revised Privacy Policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Y B M E PERFUMES & COSMETICS TRADING L.L.C
Office B-38, Al Maskan, 22 45B Street Al Karama, Dubai, United Arab Emirates
support@yunitedbeauty.com | +971 58 577 2269
12. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of the UAE and applicable international data protection regulations.
13. Language
This Privacy Policy is originally drafted in English. If there is any discrepancy or conflict between the English version and any Arabic version of this Privacy Policy, the English version shall take precedence.